The hours of operation for the cities water plant are 6:00 am thru 2:00 pm, 7 days a week 365 days per year.
For after-hours emergencies call (304) 788-1311 and your call will be forwarded to the appropriate person on call.
History of the Keyser Water Plant
The Water Filtration Plant was first upgraded in 1924 and again in 2015. The plant is mainly fed from dam site 14 and local runoffs between the two sites. As the water reaches the dam on New Creek it is gravity fed into the plant itself where it is treated and ran through flash mixers which is a way of rapidly mixing the treatment chemicals into the water. Then the water goes into two floc basins to slowly mix the chemicals with the water to allow any dirt or debris to accumulate. as this process is completed the water moves on into two sedimentation basins. This allows the treatment chemicals to have contact time with the water being treated and for any dirt or debris to gain density and fall to the bottom of the basin. The water then runs through a clarifier filter to remove and suspending particles and then is gravity fed into the plant for filtration. After the filtration process, the water is placed in a finished clear well where it is treated for the final stage before it is put into the system for public consumption.